Please click the LINK below for IMPORTANT instructions and handy hints.

CLICK HERE: Bushbeck Operations and Instructions
CLICK HERE: Bushbeck Assembly Video

Warranty claims cover only any fault, defect or failure occurring as a result of the manufacturing process on your Buschbeck BBQ / Outdoor Fireplace.

The Buschbeck BBQ / Outdoor Fireplace is warrantied for a period of 2 years from date of purchase.

The Warranty covers major structural cracks that occur as a result of a manufacturing defect that prohibit the unit being used for its intended use, but excludes damage caused by excessive heat or overloading (See assembly instructions).

Small hairline cracks are considered normal, are non-structural and do not constitute a claim.

Warrantee excludes normal wear and tear as would be expected in a masonry cooking device, and is limited to replacement parts and delivery freight only.

Our 2 year warranty applies to claims regarding any fault, defect or failure occurring as a result of the manufacturing process.

Unfortunately no, each model has its own distinct parts and cannot be mixed and matched.

You can choose to mortar the entire product however the upper chimney sections MUST be mortared together for safety reasons.

We recommend at least 2-3 as the heaviest part of the Buschbeck BBQ / Outdoor Fireplace weighs approx 80kg.

This is possible if you meet the following regulations 1. Your timber deck must be able to withstand more then 600kgs over the footprint of the product. 2. You have fireproof material under and around your deck. 3. You take sensible safety precautions and never leave your Buschbeck BBQ / Outdoor Fireplace unattended while in use, please check with your local council for more info.

This is possible if a flue is fitted to the fireplace to go through the roof of the covered area.

Whilst there is no need for a cover, it is recommended to reduce water regress and help preserve the unique beauty of your Buschbeck BBQ  Outdoor Fireplace. You can purchase onehere. 

Small hairline cracks are considered normal, these are non-structural and won't affect the performance of the product. Please also be aware that it is normal for the hairline cracks to expand when the product is in use and contract once it cools down.

Painting is not necessary as when/if it requires cleaning, you can jet wash it. The quartzite in the BBQ / Outdoor Fireplace's have their own natural beauty, however if you wish to paint it you can. We advise seeking advise from your local paint store for the right product.

A greenish coloured natural patina can occur on Cooper as this is just the nature of the material. However it can be easily cleaned with a copper polish, check with your local DIY store for the best product.

The Buschbeck BBQ / Outdoor Fireplace can be fueled by charcoal, wood, logs & briquettes.

Each Buschbeck model is supplied with a beveled refractory base for burning your charcoal/logs. 

The majority of customers do tend to purchase one though, as it improves airflow and assists in the removal of ash. 

There is a small variation between models, please see model specs in the product page for more. (Accessories are an additional weight that need to be accounted for is you are purchasing.

Each Buschbeck BBQ / Outdoor Fireplace model comes standard with the required mortar and a chrome grill rack.

If you have an issue or a fault head over to our warranty and returns page, this explains our processes in detail.

Once you have a a good fire going using either the Buschbeck gas insert, wood or charcoal. Let the fire die down until you have a hot bed of glowing embers, now you can slide in your pizza insert and get cooking.

The Buschbeck BBQ / Outdoor Fireplace warranty is valid for 2 years from the date of purchase. This warranty covers major structural defects that occur as a result of a manufacturing defect that prohibit the unit being used for it's intended purpose. But excludes damage caused by excessive heat or overloading. (Excludes general wear and tear expect with a masonry cooking product.

Buschbeck BBQ / Outdoor Fireplaces are delivered on one shrink wrapped pallet complete with printed assembly instructions and can weigh up to 600kgs. Each Buschbeck BBQ / Outdoor Fireplace contains approximately 10 sectional components of which only two require mortaring with the cement provided.

Our transport providers will deliver your Buschbeck BBQ / Outdoor Fireplace to the nearest vehicular access point at the delivery address and are under no obligation to place the barbecue or any of its components any nearer to the barbecues final position.

Yes of course, you can view or download the assembly instructions here.